FAQs

Do I need an account to place an order?

An email address is all you need to start the order process.

Can I place an order over the phone?

We are happy to assist you with placing your order over the phone.

Where can I find size & fit advice?

Click on ‘Size Guide’ on the item’s page to view our conversion chart.

Can I cancel or make changes to my order?

As your purchase will be prepared quickly for dispatch, please contact us as soon as possible to cancel or make changes to an order. Unfortunately, we are unable to add items to an existing order but we welcome you to place a new order for any additional pieces. Further information on cancelling an order can be found in our Return & Refunds Policy.

What payment methods do you accept?

You may pay via Visa, MasterCar, American Express and PAYPAL. We accept both European and Non-European cards.